NodeRings Docs

Create Ticket

POST
/v1/tickets
Authorization<token>

Bearer token

In: header

X-Organization-ID<token>

Tenant or organization identifier

In: header

ticket?
templateId?string
templateVariables?

Response Body

application/json

curl -X POST "https://api.nrings.io/v1/tickets" \  -H "Authorization: Bearer {your_token}" \  -H "X-Organization-ID: {your_org_id}" \  -H "Content-Type: application/json" \  -d '{  "ticket": {    "id": "string",    "ticketId": "string",    "title": "string",    "message": "string",    "ticketStatus": "TICKET_STATUS_UNSPECIFIED",    "caseType": "CASE_TYPE_UNSPECIFIED",    "tags": [      "string"    ],    "replies": "string",    "fromOrganization": "string",    "fromUser": "string",    "toOrganization": "string",    "toUser": "string",    "virtualMachines": "string",    "metadata": null,    "status": "STATUS_UNSPECIFIED",    "timestamps": {      "createTime": "string",      "updateTime": "string"    },    "priority": "TICKET_PRIORITY_UNSPECIFIED",    "assignedToUser": "string",    "firstResponseAt": "string",    "firstResponseTimeSeconds": "string",    "resolvedAt": "string",    "resolutionTimeSeconds": "string",    "lastActivityAt": "string",    "lockedByUser": "string",    "lockedAt": "string"  },  "templateId": "string",  "templateVariables": null}'
{
  "ticket": {
    "id": "string",
    "ticketId": "string",
    "title": "string",
    "message": "string",
    "ticketStatus": "TICKET_STATUS_UNSPECIFIED",
    "caseType": "CASE_TYPE_UNSPECIFIED",
    "tags": [
      "string"
    ],
    "replies": "string",
    "fromOrganization": "string",
    "fromUser": "string",
    "toOrganization": "string",
    "toUser": "string",
    "virtualMachines": "string",
    "metadata": {},
    "status": "STATUS_UNSPECIFIED",
    "timestamps": {
      "createTime": "2019-08-24T14:15:22Z",
      "updateTime": "2019-08-24T14:15:22Z"
    },
    "priority": "TICKET_PRIORITY_UNSPECIFIED",
    "assignedToUser": "string",
    "firstResponseAt": "2019-08-24T14:15:22Z",
    "firstResponseTimeSeconds": "string",
    "resolvedAt": "2019-08-24T14:15:22Z",
    "resolutionTimeSeconds": "string",
    "lastActivityAt": "2019-08-24T14:15:22Z",
    "lockedByUser": "string",
    "lockedAt": "2019-08-24T14:15:22Z"
  }
}